Privacy Policy

Who is responsible for your information

Foshan Yanqi E-commerce Co., Ltd. operates MagScreen X and is responsible for personal information collected through this website. Our registered address is Room 706-2, 7th Floor, Baihong Mansion, No. 77 Lingnan Road, Dali Town, Nanhai District, Foshan, Guangdong, P.R. China.

Information we receive

When you place an order, we may receive information needed to process it, such as your name, email address, shipping address, transaction details, selected product, quantity, and any delivery note you submit. Where required for the delivery destination, we also collect the recipient's tax number, national ID, passport number or customs clearance code, and any required local name or address code. We use these details for customs clearance and delivery, not marketing, and share them only with fulfilment partners, carriers or authorities as needed for those purposes.

How we use information

• Process payments, fulfil orders, and provide shipment updates.
• Respond to customer service, return, refund, and warranty requests.
• Prevent fraud, resolve disputes, and comply with legal obligations.
• Improve our products, website, and customer experience.

Payments

Payments are processed by third-party payment providers. We do not receive or store your full card number, card security code, or payment account password. Payment providers handle payment information under their own privacy policies.

Sharing information

We share personal information only when needed with payment providers, fulfilment partners, carriers, professional advisers, fraud-prevention services, and authorities where legally required. We do not sell personal information.

International processing

Your information may be processed in countries other than your own because our payment, fulfilment, and shipping providers operate internationally.

Retention and security

We retain order and support records only as long as reasonably necessary for fulfilment, accounting, dispute handling, legal compliance, and legitimate business needs. We use reasonable safeguards, but no online system is completely secure.

Your choices and rights

Depending on your location, you may request access, correction, or deletion of personal information we hold, or object to certain processing. Some records may need to be retained for legal or transaction purposes.

Third-party services

Our website may use third-party services for payments, analytics, hosting, and customer support. These services may use cookies or similar technologies according to their own policies.

Privacy requests: support@magscreenx.com